Customer Testimonials

The sales person was very good and made my family and I very welcomed and informed us to all steps of process .......will return again to do more business with dealership

Best buying experience I have ever had

HAD A BAD NOISE COMING FROM ENGINE COMPARTMENT MADE APPIONTMENT FOR MONDAY MORNING AT 8:00AM . NATASHA THE SERVICE ADVISOR GOT THE INFORMANTION SHE NEEDED AND EXPLAIN IT MAY TAKE A WHILE SHE ALSO MADE SURE THERE WASNT ANYTHING ELSE NEED A LITTLE OVER A HOUR LATER SHE NOTIFIED ME THE TRUCK WAS READY TO GO. IF YOU NEED SERVICE ON YOUR VEHICLE I WOULD RECOMEND GWATNEY AND MAKE SURE YOU SEE NATASHA SHE WILL TAKE CARE OF YOU.

Grant Walker was my salesman, and he was extremely helpful. He made sure that we were given a great deal and sold us the exact vehicle we needed. I would highly recommend him and Gwatney to anyone shopping for a vehicle.

Parts department guys are great! Friendly and informative!

I had great experience at this service department when I needed to get my car alignment done. I highly recommend & appreciate Natasha, my advisor & Boyd, my technician. They covered every concern I had with amazing customer service and professionalism.

I always shop at Gwatney!! I have purchased 3 vehicles from them and really don’t want to go anywhere else. The sales team is always helpful and the service center got my car scheduled, worked on and ready to go in less than a days work. Very happy with Gwatney as always!!!

Great service department.

I ❤ the new look of the dealership haven't been inside in years great looking remodel

I've been using Gwatney service department for about 15 years or more and they have always taken care of me.

Miss Natasha was soooooo amazing!!!!! I truly felt taken care of as if I was family!!!! She met me early ,she worked multiple days to make sure I was ok and taken care of. Iam so appreciative for the concern she showed me!!! Peace of mind is truly priceless!

Service department has always excelled. Great service and good prices. Natasha was very knowledgeable and friendly. Her service and communication was on point. Top notch!

Natasha was helpful with everything!

My sales person Vincent Roseburrow was very honest, patient and thorough answered all of my questions and explained things to me. Made the purchase of my new vehicle simple and easy!

Fast, friendly service

I would like to give a BIG THANKS to Natasha in the service department. She went above and beyond. She kept me updated while my truck was in the shop for five days. The communication was awesome, and thank you Fred for doing a great job on my vehicle. I have had a great experience everytime I visit Gwatney Chevrolet in Jacksonville Ar. They are so nice and friendly. I purchased my truck from them 7 years ago. They have been so wonderful to me throughout the years and the service is amazing. I highly recommend them. Service with a Smile 😁

Fast friendly service

Great service. Like always. Vehicle repaired and back when they tell you.

Gwatney has yet to fail me on my service or sales. Most everyone can get it “right” every once in a while, but Gwatney has been spot on every single time I have dealings with them. Everyone there deserves Kudos when it comes to this customer’s satisfaction! Thank you Gwatney and the fine staff that always take good care of me and my vehicle!

I had a great experience with the service department. I had a bad experience with another dealership where they tried to find a reason to charge me instead of just fix the recall that I was promised. So since they didn’t fix it, I found myself at Gwatney Chevrolet in hopes to get it fixed for good. It was like a night and day experience. This dealership got me in quickly, and it took less than an hour to get my car fixed. They drove me home, picked me up, and didn’t treat me as any less of ...

James, Chuck and Johnny were AMAZING!! Highly recommended

If you have a Duramax this is the place to take it. Just request Jersey to work on it, I was more than satisfied with the work and keeping me posted on progress. No one else will work on it as long as I own one.

Good Evening I have been customer of Gwatney (Jacksonville) for many years. Natasha is the most kind, knowledgeable, respectful customer service person I have had the pleasure of speaking with. Her smile and personality and out going attitude represent the pride that she has in job and her customers. Natasha will go the extra mile to find an answer and NEVER makes you feel like you’re a bother. Her customer service makes the service experience a great feeling of appreciation for visiting her place of employment. If everyone enjoyed there job like Natasha does it would be a beautiful ...

I purchased a 2021 Chevy equinox on Tuesday, July 13, 2021. This was the easiest car buying experience I’ve ever had. Our salesman Vincent, Finance guy Chuck, and the GM’s Zach and James were all very knowledgeable and helpful. I would definitely recommend Gwatney Chevrolet in Jacksonville to my friends and family. I had a great, hassle free car buying experience.

My only complaint is that I have to call several times to finally get to talk to the person who can answer my question or address my problem. I left at least 2 vm's for "Mary" & never got a reply.

Had a good experience I came in without an appointment was treated very nicely and was getting out in a timely manner I appreciate the guys in the shop

We broke down on a long trip from Kentucky to Texas, and our truck was taken to Gwatney Cheverolet for service. Natasha in the service department , as well as our technician, Mike, did an amazing job! We were under a time crunch, and needed a new transmission. Not only did they get that ordered quickly, and get it fixed within a few days, but Natasha and the staff went the extra mile. They located hotels for us across the street, used the courtesy vehicle to get us there, kept us informed all along on the progress and checked in with ...

Just wanna give the guys in the service department a little shout out. today July 8th 2021 I had a blow out on interstate 9n my way home from being at hospital all morning for my mom's surgery and im trying to get her home to rest so I managed to get off the Jacksonville exit and get pulled in to the gwatney lot. we had been there about 30 mins I had requested road side assistance and was told it would be 90 mins before they arrived. so I started digging out my tire tool and jack climbed under my pathfinder ...

Always a pleasure to work with Mr. Stephen Petit

Nothing more to add. I'm taken care of whenever I use dealership services.

I recently purchased a 2021 Chevy Colorado from Gwatney. Yesterday, I brought my truck in for a bed liner installation. Natasha in the service department was the definition of customer service. She was patient, kind, helpful, and attentive. She helped me find and redeem my “My Chevrolet” points after my own several minute search was unsuccessful. I never felt rushed or like a burden when others in her position could have easily been dismissive. It was the best customer service experience I’ve had in a very long time. I have nothing but good things to say about her and everyone ...

I recently purchased my first new Chevrolet, a new 2020 Corvette. Since it’s a totally new design and a very expensive car I was very concerned about finding the “right” dealership to do warranty work on it. I asked several vette owners and mechanics. Every one I talked to referred me to Gwatney Chevrolet! I just had the car serviced and all of recommendations were justified! Gwatney gave me outstanding customer service and had knowledgeable professional mechanics! A special thanks to Jason for his in-depth knowledge and experience working on corvettes of all years including C8’s!

Great experience friendly staff. Highly recommend

I have received great customer service every time I have taken my vehicle to get serviced. I was greeted by Jennifer in the service department and she helped answer all my questions and took care of all the paperwork! Thanks Jennifer for all your help!

We purchased our 2015 Chrysler Town and Country van through Gwatney this weekend. Justin and Buzzy took great care of us and made the process easy. We have really bad experiences with other car dealers in the past and were worried, but they got us what we asked for and more. We couldn't have dreamed of a better experience. Thank you for helping us and getting us a great vehicle!

Excellent experience with the service department. Natasha is knowledgeable and very easy to deal with. I am a mechanic myself and Jason’s work is right on par with what I expect on my GMC Sierra denali. Job very well done guys!!! Thank you.

Everyone was very helpful and friendly

My service person was Shane , he went The extra mile to make sure my truck was Fixed . Before I picked the truck he made Sure everything was check and a100% road ready . This is not the first visit , Shane all ways goes far beyond to provide top notch service.

My advisor was prompt, knowledgeable & explained everything I needed to know.

I pulled up to Gwatney Chevorlet this morning for quite a few services needed on my suburban expecting an extended stay, boy was I wrong! From the beginning, Natasha met me with a customer service number and I explained what was needed. After having a cup of coffee,and within less than a hour of my arrival, Natsha called my name. Not only was my vehicle ready, she had found a coupon to reduce my payment. Now tha's what I call a good quality experience from start to finish.

I love Gwatney and would definitely continue to being my car there for service and even purchase my next car from there, as well.

Very satisfied with the professionalism of the group while still being down to earth and helping me lower my payments.

Greatest bunch of employees at any dealership hands down!

Another great experience thank y’all so much I will see ya getting my truck service keep up the great work

The wait time to get an oil change was long, almost two hours, but the staff was friendly, the waiting area and restrooms were spotless. They also had beverages, water and coffee available.

This morning I got up to go to work and my car wouldn't start. I called roadside and when they got there, we got the car started. I drove it to Gwatney Chevrolet. I knew I didn't have an appointment and I was late for work. When I got there, they were already busy at 7:30a.m. However, Natasha came to see about me and I explained my problem to her. She was very nice. She asked Mike, the technician if he could look at my car. He did and determined I needed a battery. They got me ...

It was easy and comfortable and taking care of

I can't speak highly enough of my experience with Gwatney Chevrolet. Natasha Johnston handled my account from minute one. She was in constant contact with me via text, calls and even video conferences. She handeld the delivery of my vehicle and made me feel safe thru the entire process. My mechanical technician "Jersey" was extremely proficient, knowledgeable and expedited the repairs of my vehicle extremely fast. These two are the very definition of customer care. This should be the industry standard of customer support. My company has found a new home for any future repairs. Thanks a ...

You are friendly and speedy about getting my truck in and out .

Quick, respectful and on my way.

I have been using Gwatney for some time and have been very pleased with their service.

James Miller, Ryan Miller and Nick Valentine we amazing, kind helpful and patient as we had many hurdles personally to overcome and work trough the Covid-19 situation. They did all they could to make the ordering and purchase of my new truck a pleasant experience in spite of factory issues. Life long customer, George & Melinda

In and out quickly Caleb was very professional Enough said

My salesman took very good care of me while getting the deal worked out.

i brought my truck in for servicing, i no sooner sat down with a cup of thier great coffee, when they called me. great service and very fast.

Excellent

Service was fast and the people were courteous

Went to buy a car with Grant, he made it quick and easy. He’s got a laid back personality so it was easy talking with him and when it came to business he was very professional. I had a great experience buying from him and would definitely recommend him.

Natasha is the absolute best!!! Took care of everything and was so sweet and patient and understanding! Will be going back for everything!!!💙💙💙

Thanks for helping my buddy John! James Miller, Brent Siler, Josh Farris, and the salesman, you know who you are, you made this man’s dream come true! A true salesman finishes a sale they start no matter how long or how difficult. Not all tasks are easy, but we never know how much it means to that person. Thanks Gwatney team that helped my friend John!

It's my go to place if I have problems with the 2011 G,S VETTE and 2003 GMC ENVOY. I am not worrying about having problems after repairs

Everyone was great, quick process and super helpful!

Always friendly

Had a great experience! Daniel in service was amazing!! Definitely recommend him to everyone!

This place has some amazing customer service. The lady who helped us out was a Natasha and she was helpful and kind. could not ask for better customer service. if you need to have work done when you go ask for her she was wonderful.

Had some work done on my father in law's truck recently and had amazing customer service from a young lady named Natasha. will definitely use them again if needed.

Great service staff! They do an outstanding job everytime I visit.

3rd vehicle I got from them. Great dealership

Was having problems with my rig and no one I called could even see my truck for three days but,when I called gwatney and spoke with Natasha Johnston in service she guaranteed me they could get me in to diagnose my problems within the hour! When I got there they diagnosed my truck with lifter problems. I was in a bad spot traveling across the country and had two dogs and was towing a trailer with my motorcycle on it and could not wait to get it fixed. They didn't have a rig that was in my budget ...

Replaced oil pump on 17 Tahoe... Our service writer was great! Communicated well and even got us a loaner car while it was being repaired!!!!

I pray the repairs made ARE the solution to our mechanical problems. I’d rather not spend another $1500 on this used Equinox. Thank yall

vincent was very caring and open to me and my mothers concerns we really appreciated that

I had the distinct pleasure of meeting a young lady named Natasha today! We shared a moment of grief, as she had just been notified that one of the employees there, had passed away, and I had just been notified just prior to coming to the dealership, that my uncle had passed away. We cried and encouraged each other! Despite our moment of weakness, we were able to pull it together and I told her what I was there for! Natasha facilitated and orchestrated the work that I needed in a very compassionate and professional manner! I enjoyed the experience…...

Our sales rep Nick Valentine was amazing and left me extremely satisfied!

Brought my vehicle in to have the struts replaced. Natasha and the rest of the service department were very nice and helpful. They even offered shuttle service if i needed it.

Hassle free, great experience, delivery is fast and pleasant. I’ve bought my last few trucks from there and plan on buying the next few also.

The staff at Gwatney service department is awesome. Daniel Haselton was very attentive to what I needed. He was helpful and professional. I definitely continue to take my car there for services.

I had service done on my vehicle and Daniel was so helpful! Very professional and courteous. He was super cute too! Ladies, he is single! Take your car by today and ask for Daniel!

The service department at Gwatney is amazing. The staff was friendly and professional. Daniel Haselton went out of his way to make sure everything was done timely and efficiently.

Had service done on my vehicle and the guy that helped me, Daniel, was very professional and knew his stuff. Was very quick and kind!

The service dept. was very helpful to replace my fobs and reprogram them for me. I'm thankful.

Natasha is the greatest!!

David Barkley, the Manager of the Service Department is always extremely professional and takes the very best care of my corvette. I wouldn’t go elsewhere!

Good service fast and prompt with figuring the problem out on my car thank you guys and thanks Natasha for helping me also

in and out in no time

Very helpful and nice

It was great. They go out of their way to make you feel like you matter

My service advisor Stephen has been polite, helpful and kept me informed about the progress on my vehicle. The team that worked on my vehicle has done an amazing job. I'm pleased. Thank you.

Grant Walker took his time and worked with my daughter with her first time purchasing a car. Thank you to all of the staff for making everything seamless.

Speedy in and out service

I called Gwatney Chevrolet for an appointment to check a recall notice I received in the mail on my 2019 Chevy Cruze. I was able to arrange an appointment convenient for me. My car was checked in and the recall seen about at the arranged time. The service was quick and the wait reasonable and comfortable. As far as recommending the dealership to friends or family, I don't have any family in Central Arkansas and would not expect any family to travel here to do business with Gwatney. I also would not be comfortable recommending a car dealership to coworkers. ...

I love Natasha!

Everything was great except they did a rush job on detailing the car before giving us our car.

Great Service

They saw a problem with my tires and explained it and what they can do to help prolong the life of my tires.

Awesome AWESOME!!! Funny how I am much closer to two other Chevrolet Dealerships BUT the AWESOME service and kindness of staff make it so so worth the drive!!!! Give a call to Natasha in the Service Department and get started on your BEST CHEVROLET appointment EVER!!!! Not only 5 Star BUT max stars for GWATNEY!

Had a great visit! Purchased a new battery! Had great customer service! Thank you!

At first I thought it was taking a long time for an oil change then I remembered I asked to have something else checked out. I am very satisfied with the service received and Scott in service also saved me plenty money by giving me advice on repairing my Ford truck. Thanks. And this is from a guy who only uses dealerships when the vehicle is under warranty.

Grant Walker went above and beyond to get my deal done. Absolutely amazing customer service.

They are always friendly and helpful.