Customer Testimonials
Highly recommend Natasha. Will always do business with her as she provides great service and knowledgeable.
Natasha Johnston provided detailed information about the service my vehicle needed leaving me with zero questions. She gives great customer service.
Natasha was very helpful finding a brake light for my Yukon. Very quick response to inform me of the details. Always her appreciate her assistance.
BJ was very informative and kept me up to date on my car and the shipment of the parts.
Great service and friendly staff, they took the time to show me what went wrong with my vehicle and showed me the part that were replaced to show the actual failure of the parts.
This was my personal first time buying from Gwatney and I would say it went great! From the sales to the financial planning. They are very customer oriented and to me that's important and will make me want to be a continuing customer.
I highly recommend Mrs SHEILA BRATTON to everyone looking for a Forex and Bitcoin trader. Words can't describe how wonderful She's done on my trading account, I am delighted I trusted her and gave me a chance to help grow my $500 into $10,000 in just a week. I advice the entire public to invest with Mrs SHEILA BRATTON contact: WhatsApp:+1(510)224-4372 Email: [email protected]
Bj was great very helpful and kept me informed with what was going on
Tasha is so good to take care of everything.
I have been dealing with an issue with my truck and went to several dealerships and they couldn’t seem to find and fix the problem.. Accidentally, I went to the wrong dealership one day and met a young lady, Natasha Johnston, who assisted me with bringing my truck in and getting me to the right service tech.. The customer service was excellent and I really appreciate the fast service and finding the issue with result’s.. I would recommend anyone to shop or buy from them..She is very professional and really appreciate showing effort and concern..
I’ve taken my cars to Gwatney because of the care I receive. They work till any issues are resolved and have many times helped through their preventive inspections.
Natasha at Gwatney Chevrolet in Jacksonville AR. was super helpful and got my 2017 Duramax in the shop ASAP! She gave me the cost before starting the repair, and the price was fair. This is the 5th vehicle I have bought from Gwatney and they are always professional and have competitive prices.
Quality service from a great team of customer service specialists.
Grant was awesome! He kept me updated without even asking. He made purchasing a vehicle easy
The service department is great. I did not buy my Camaro at Gwatney, but my next Chevy will be bought there. My repairs were cheaper than the dealership that I purchased the car from, where I was considered a “preferred customer “. Thanx
Dakota helped make sure my car was checked in and taken care of! Mike did an excellent job at getting the oil change and rotate done in a timely manner! Excellent experience.
Amazing Service Dept. I visited very late in the day without an appointment and got fast service. I don't feel the pressure of them overselling on things I don't need and them servicing only what I need. Got recommendation for repair on my next visit and this was appreciated. Folks always friendly.
Took my vehicle here for breaks and have my ac looked at. Natasha was very wonderful at contacting the warranty company to see if the ac was covered and it was. She handled everything for us. Very quick and fast service.
Bought my Trax from Matt. The car I came in for had already been sold. Matt found out what my needs were and did some digging to find me the right vehicle for the right price. The service department leaves something to be desired. They knew about an issue with my car and they didn't fully take care of the problem. Luckily, Matt was there and kept me informed about the entire process when I had to bring my Trax back. He went above and beyond with the rest of the sales team to get me into a temporary ...
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Took my truck in for transmission problems, Natasha was very quick to get my problem estimated and approved by my extended warranty company and they had my vehicle fixed and back to me quickly! 10/10 service.
Scheduled an appointment after the assessment of the breaks and the price was as quoted upon the day that I took my Corvette into the dealership.
I brought my 2500 into the shop to get some work done and Natasha in service helped me out and was so nice and helpful. My truck was in and out within 3 days and i couldn’t be happier with the results.
We found our truck online that we wanted. Everyone was professional and easy to deal with.
Best dealership I've ever delt with. Simple and easy process and very fare price. Will come back for future business for sure. Love the new truck!
Excellent!!!!
Vincent was awesome. He listened and talked to me. He wasn't pushy. We figured it out together ❤️
Gwatney Chevrolet Service department is the best organized service center I have ever been to. From the checkin to the txt so you can follow along with your vehicle to the checkout with him going over everything they did even down to how many ounces out of balance each tire was! Great experience!
No other Chevy dealer wood look at my Duramax diesel Silverado 2500 HD they were all too busy and booked up I was desperate from out of town trying to get somebody to fix it before it was time for me to be somewhere else there were the only ones that would even diagnose it for me they got it in almost right away and fixed it the same day it was unbelievable Dakota McAvaney Service advisor went and got his diesel mechanic and had the diesel mechanic explain to me what was wrong and what needed to be fixed they ...
Great service experience with Dakota, promptly got my issue resolved on my Silverado, and very professional customer service.
Great folks to work with. They made it easy.
From the customer service in the service department all the way through to the technician doing the work on my vehicle I had a wonderful experience. Special thanks to Dakota in service department and the technician John.
Dakota Mc Avaney was the service representative and he was outstanding in explaining what service needed to be done. He was low key, was not high pressure, extremely knowledgeable and knew what he was talking about as he had been promoted from a mechanic position. In other words he had first hand knowledge of what needed to be done.
I have had the most PLEASANT experience with a gentleman here by the name of Dakota McAvaney! I was having a HORRIBLE time trying to figure out what was wrong with my car and Dakota was so INFORMATIVE and POLITE, I could really tell he was trying his best to help me out!!! Will definitely recommend and WILL DEFINITELY COME BACK!
I've had my truck in a few times for regularly scheduled maintenance and other repairs. Natasha J. has been my service advisor each time and she's amazing!! She gets me in and out the door promptly and her customer service is excellent. The service technicians have done a great job each time. Very pleased with the service I've received every time : )
It went quite smooth.No issues whatsoever.
Salesman was victor very great! Helped with all questions and needs.
Victor and Caleb treated and catered to all my needs, very reliable and helpful!
I got my RAV4 and went to get it serviced at a Toyota dealership and did not like my experience. My husband has been going to Gwatney forever so I decided just to have them do my services. I had a free one at Toyota and still chose to use Gwatney and pay for it. They are cheaper, nicer, and quicker than anywhere else. I am so glad to come here even if I have to wait a little on their busy days. Natasha Johnston and the others on their team are great! Kind and professional. 10/10 recommend Gwatney! Thank y’...
Jason Olinger is the man with C8s!! John in service was great also!
Great service!!!
I was in and out in less than a hour. Friendly staff and definitely the best experience compared to other recent dealerships I visited in my quest to find a vehicle!
Everyone at the dealership was very pleasant and informative. Salesman Johnny Crosby was very helpful and courteous. Overall, very easy buying experience.
Cody is the absolute best! He takes his time to answer questions and explain features
Natasha was very willing to work with me and able to get me seen same day. She was also very diligent in keeping me updated.
David Barkley is outstanding! He practically did everything he could to help improve my situation. My car was in need of a part that wasn't available in the entire country. Without it, my car wouldn't run. I was facing being without a car for the next 4-6 months. I shared with David that GM offered me a monthly rental, but the cost would have left me paying out of pocket each month; and there was no guarantee I would have been reimbursed fully as their daily rate for reimbursement would not cover the full rate of any car ...
Ms. Tasha is so helpful and sweet, also the young man that assisted me was very helpful, I don't remember his name but he was new and his desk is directly behind Ms. Tasha's desk. Gwatney is the best! I been going there for vehicle repairs for 2 years now and I won't go anywhere else, thank you! I always refer my friends, family, and co-workers!
Great service experience. Dakota was an awesome service advisor.
Everyone was friendly and knowledgeable. My car is always done right and fast.
Service techs and mechanics are the best in the business
I had the pleasure of dealing with Gwatney Chevrolet in Jacksonville. The whole staff was courteous and very professional. I dealt with Natasha Johnston, and im truly pleased. She even helped me with my door locks and taught me some things about my truck i didn't know. These guy's are the best, and I'm extremely happy with the service i received.
I brought a 2015 GMC Terrain, from DeAndre Griffin. Came by one day to ask about it you all didn't have one, 3 days later this young man called me and said I got it. I could have fell over, I didn't like the price and he worked with me on that. He made me feel like family, he give me his card and said if I have any questions to call him and I have numbers of time. Now I call him my little brother ❤️.
My experience with Gwatney has been nothing but positive. As long as you had the car I was looking for I wouldn’t go anywhere else
Great dealership, James Gould is a superstar!
Gwatney Chevrolet has been a great dealership to work with. I purchased my truck in 2020. The purchase experience with Zach was excellent, the service department and parts department are good people and recently I refinanced my truck at a lower rate which was truly a blessing out of the blue! I appreciate them so much and I’ll be a lifelong customer!
I wanted to give a huge thank you to the team at the Gwatney Chevrolet Jacksonville, AR location! Especially to JENNIFER and JERSEY (Matt) as they took care of me and my family last minute despite being so busy around the holidays. They were able to service my car and ensure the safety of my family as we continued on our trip down to Mexico! Thanks to them we were able to make it in time for the holidays and return to the states without any further issues. Thank you so much for your incredible service.
Responsive personnel, friendly atmosphere, great dealership compared to others : )
Matt Hipple called me Tuesday around 5:30 and I had a van in my driveway Wednesday by 2:00 Can't beat that
Natasha Johnston is fantastic. She kept me informed on the process and future upkeep on my truck. She is so friendly anytime I call. I have never been treated that way at another dealership. She is definitely one of the reasons I will stay with Gwatney.
Shane in Service Department has always treated me with respect and kindness, he makes me feel like I am an important customer/person. Very polite. Gets things done! Shane is a step above the rest, he makes Gwatney Dealership above the rest! Excellent service. Julian Hernandez Julian Hernandez
I get all of my vehicle maintenance at Gwatney. The team members are friendly and explain all details of the service provided.
I so appreciate Natasha Johnston in the service department! She has been taking care of my vehicles for the past eight years and as long as I own Chevrolets she will continue to be my service consultant. Natasha, thanks again for providing top notch service!
I want to thank Natasha in the Service Department for helping my son with his son in laws truck. He really needed new tires to keep my granddaughter and him safe on the road..
Great environment and very friendly to the customers, if you have any questions they will provide you with the answers that you need. Especially Natasha
They took wonderful care of me without hesitation. Check engine light came on Saturday morning and Kelsey helped me with a smile. So blessed to have Gwatney as my dealer
#1 quality service and products
Jennifer in service was excellent. Very knowledgeable and customer service oriented. I will make the drive to Jacksonville from here on out to have my car serviced.
Natasha is amazing to work with. Shes the reason we returned to Gwatney for service. My camaros getting up there in mileage & the master tech always gets it going fast.
They we pretty busy so the wait was a little long but I still recommend them for your service on your vehicle
My truck started acting up on the road. I’m just passing by so I looked them up and called to see if they could get me in and the guy on the phone named Stephen said bring it on in. He also followed up to check on me to see if I was making it ok. The tech, Matt “Jersey” Pelissier was waiting on me as soon as I pulled in. He got on ordering the part I needed so we could get it the next day and explained to me what was wrong with my truck. Then Jennifer ...
Easiest buying experience ever!!!! Wont buy a GM product anywhere but here!!! James and his crew always are the best!!
Was MOST helpful. Local dealerships had wait time of 30 days or more to repair my completely disabled truck. Called Gwatney and was informed that it could be looked at and repaired immediately. Got truck repaired in one day and was back on the road. Shout out to Natasha and Matt for their excellent customer service and commitment to taking care of the customer!
Natasha was so amazing.
Natasha was amazing. I will always stay wherever she is. She is knowledgeable and extremely kind. I recommend her to everyone I know.
Natasha is always pleasant.
Would send anyone here thanks Natasha
Great service! Thanks so much Natasha.
It service was not as long as usual. The staff was very helpful and professional but didn't offer discount this time.
The sales person was very good and made my family and I very welcomed and informed us to all steps of process .......will return again to do more business with dealership
Best buying experience I have ever had
HAD A BAD NOISE COMING FROM ENGINE COMPARTMENT MADE APPIONTMENT FOR MONDAY MORNING AT 8:00AM . NATASHA THE SERVICE ADVISOR GOT THE INFORMANTION SHE NEEDED AND EXPLAIN IT MAY TAKE A WHILE SHE ALSO MADE SURE THERE WASNT ANYTHING ELSE NEED A LITTLE OVER A HOUR LATER SHE NOTIFIED ME THE TRUCK WAS READY TO GO. IF YOU NEED SERVICE ON YOUR VEHICLE I WOULD RECOMEND GWATNEY AND MAKE SURE YOU SEE NATASHA SHE WILL TAKE CARE OF YOU.
Grant Walker was my salesman, and he was extremely helpful. He made sure that we were given a great deal and sold us the exact vehicle we needed. I would highly recommend him and Gwatney to anyone shopping for a vehicle.
This 'vette is so awesome 👍👍
I had great experience at this service department when I needed to get my car alignment done. I highly recommend & appreciate Natasha, my advisor & Boyd, my technician. They covered every concern I had with amazing customer service and professionalism.
I always shop at Gwatney!! I have purchased 3 vehicles from them and really don’t want to go anywhere else. The sales team is always helpful and the service center got my car scheduled, worked on and ready to go in less than a days work. Very happy with Gwatney as always!!!
Great service department.
I ❤ the new look of the dealership haven't been inside in years great looking remodel
I've been using Gwatney service department for about 15 years or more and they have always taken care of me.
Miss Natasha was soooooo amazing!!!!! I truly felt taken care of as if I was family!!!! She met me early ,she worked multiple days to make sure I was ok and taken care of. Iam so appreciative for the concern she showed me!!! Peace of mind is truly priceless!
Service department has always excelled. Great service and good prices. Natasha was very knowledgeable and friendly. Her service and communication was on point. Top notch!
Natasha was helpful with everything!
My sales person Vincent Roseburrow was very honest, patient and thorough answered all of my questions and explained things to me. Made the purchase of my new vehicle simple and easy!
Fast, friendly service
I would like to give a BIG THANKS to Natasha in the service department. She went above and beyond. She kept me updated while my truck was in the shop for five days. The communication was awesome, and thank you Fred for doing a great job on my vehicle. I have had a great experience everytime I visit Gwatney Chevrolet in Jacksonville Ar. They are so nice and friendly. I purchased my truck from them 7 years ago. They have been so wonderful to me throughout the years and the service is amazing. I highly recommend them. Service with a Smile 😁
Fast friendly service
Great service. Like always. Vehicle repaired and back when they tell you.
Gwatney has yet to fail me on my service or sales. Most everyone can get it “right” every once in a while, but Gwatney has been spot on every single time I have dealings with them. Everyone there deserves Kudos when it comes to this customer’s satisfaction! Thank you Gwatney and the fine staff that always take good care of me and my vehicle!
I had a great experience with the service department. I had a bad experience with another dealership where they tried to find a reason to charge me instead of just fix the recall that I was promised. So since they didn’t fix it, I found myself at Gwatney Chevrolet in hopes to get it fixed for good. It was like a night and day experience. This dealership got me in quickly, and it took less than an hour to get my car fixed. They drove me home, picked me up, and didn’t treat me as any less of ...
Mrs. Natasha Johnston took great care in getting our Camaro in quickly and serviced. Very easy and efficient process. Dropped car off yesterday evening fixed and back in my possession before eleven AM the next day.
I had an appointment for 9:30 today to get the convertible top on my car adjusted. Natasha in the service department met me and completed the paperwork very quickly. In less than a hour she came and asked me to go to the shop and talk to the technician, Jason, he showed me how he adjusted the mechanism and had it working correctly. Both were professional and I was surprised that it was resolved quickly and correctly. I was very satisfied with the service and with impressed with both Natasha and Jason.
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