Customer Testimonials
Mr Johnny Crosby was top notch!!!
As always, Gwatney Jacksonville took excellent care of my truck. Fast and friendly service. It's the only Service Department that my self, a Diesel Mechanic, trusts with my vehicles. Jason O. is the best!
Everyone that I encountered was friendly, helpful, personable and I appreciate the experience!
They took there time and got the job done correctly on my GMC AND I CAN TELL THE DIFFERENCE
Great experience. Justin did a great job
I love Gwatney! Justin was awesome to work with and I love my new vehicle!
It took awhile to get everything set up but other than that everything was great.
Mr. Kelsey was very knowledgeable on all my inquiries for my purchase. No pressure to purchase what so ever. Made purchasing a vehicle after 6 years really smooth.
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They were so helpful and did such a great job.
Nice, friendly and went above expectations
Came in for a recall for park assist. I was expecting for it to take a while. I was in and out in no time! Thanks! Friendly and helpful staff! Nice waiting area.
Everyone was helpful, friendly and very respectful. Of course, Zach is the BEST!
Great experience, will definitely recommend to others.
GREAT EXPERIENCE @ GWATNEY BECAUSE I HAD A FANTASTIC SALEMAN (KELSEY)!!! IT WAS A 2 WEEK PROCESS OF ME GETTING THE VECHICLE I WANTED AND KELSEY KEEP ME INFORMED AND UP TO DATE THRU OUT THE 2 WEEK PROCESS!!! FYI: IF U EVERY WANT 2 PURCHASE A VECHICLE FROM GWATNEY SEE SALESMAN ( KELSEY). HE IS VERY PROFESSIONAL AND HE WILL GO ABOVE AND BEYOND TO MAKE SURE THAT YOUR SATISFIED WITH YOUR PURCHASE!!!
Mike was wonderful! He sold us a 2023 chevy Traverse and was super nice and super informative about everything!
I had a great experience with the salesman, Mr. Crosby and my financial manager, Mr. Chuck. They were professional and worked so hard to get us a car on our terms and get us the price that we wanted. I would highly recommend coming to see these wonderful people!
Cody was amazing . He was able to answer every question i had. Was very nice and able to move his schedule around to help fit us in when the car arrived.
Great friendly service
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Work was completed in a time frame that was doable for me! Everything went well, happy with the experience.
Everyone was friendly and courteous. There was not a long wait time. I was in and out. The dealership was clean. Each serviceman who entered the waiting room was very polite and made sure we were taken care of. They offered bottled water to everyone in the waiting room. The customer service was above and beyond.
Everyone was very friendly and knowledgeable. This is our first Chevy purchase and we are very happy.
The sales person was very good… after we left Cheryl called and told us that she was bringing the car and paperwork to us due to we couldn’t stay and finish the process because we had to get home to watch our 91 year old mom… she was a blessing… thank you Cheryl… Randy and Laura
Nate was able to get me in to look at my Radio. He also got the oil changed for me.
Very friendly, good communication and prompt service.
My experience at Gwatney services is always always the vey best, the people and the quality of the work is excellent!
Cody Brown was our sales person. He listened to what we wanted and he worked hard until he found it. Even offering up options that were not in our realm of thinking which ultimately led us to buying a car we had not even thought about. He was very attentive and understanding and we will most definitely use him again when we are in the car hunt.
I've made 2 visits to their service department and have been taken care of by Nate. He was very knowledgeable and friendly and had my car ready in no time.
Excellent customer service. Nate Jones not only helped me but was also able to communicate with my mother in spanish. He was able to understand the issues we had with our car and was detailed when explaining.
Cody the salesman was a very patient guy. He listened. I hate car buying, because of all the rip off techniques the dealers use to twist the number. Cody ,patient, calm, hard to get mad and argue with a guy like that. Cody is the reason I bought from Gwatney!!!! Please train other salesman to be like him! Cody, thank you for not letting me walk out on a great deal because I don’t trust car salespeople! I’m very happy with my purchase! I have a huge respect for Gwatney Chevrolet
Natasha is the best and I would not take my corvette anywhere else in Arkansas
They were persistent until they found the issue!
Kelsey was excellent, and we were so happy to work with him. We will be back, and will want Kelsey! We are in the process of buying a second vehicle from him!
Cody was the best! He was there for me from start to finish and made sure I was taken care of down tot the last deets! This is my 1st car ever and he definitely made it worthwhile and memorable! Chevy Gwatney Jacksonville for the win!
Johnny was great
Natasha was great to work with. She quoted me the price to get my daughters car repaired and that was the price I paid. The technician showed me the bad parts and why the turbo failed. I’m just glad it is fixed. Take it to the dealership next time for sure.
They did their best in finding a match for my needs and paperwork was professionally handled. Friendly atmosphere as I was a repeat customer.
Everyone was helpful and friendly. Thank you Gwatney for making my new car buying so easy.
Excellent job and fast service!
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I wanted to jump on here and give this company a 5 star rating for the services we received from them when we were buying my Tahoe, but they need an additional 10 ⭐️s for their Patriotism!! Thank you for the beautiful flag you guys display outside!
Fantastic service from the service team. Natasha was friendly and made my experience pleasant. Service was quick. Being from out of town Natasha provided the best assistance I could have hoped for. Thanks Natasha from Maryland
Yes always take my cars there but for valuable customers they should send out coupons… or like after 5 oil changes ur 6 th. One free something
everyone was great
Love doing business here! Nick Valentine works tirelessly to make sure you get what you’re looking for! Love my new 2023 Traverse.
Nate always takes care of my Yukon, he is always super helpful and great with communicating, he makes sure everything is right when I bring it in! I will always bring my vehicles to him!
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The service was great and the saleman was great
We had a problem in the beginning but it was solved very fast with excellent service
Amazing place
They very courteous, and very helpful
Wonderful car buying experience. Nick was a wonderful salesperson from start finish, and Travis was great helping out with financing. We’re officially a GM family now!!!
38 minutes from arrival to departure for oil change and tire rotation. Fast, friendly, and professional service. I will be returning for my next oil change.
BJ was great as always! My car was dropped off at 8am and done by lunchtime. The price for repair was a little steep and he reevaluated things again and got it lower for me. I have had one mishap with them since 2019 that was small and taken care of immediately when I called Gwatney service. The only place I take my Chevy!
It was fine and everybody was very friendly
Upon arrival Nate greeted me with a smile and a joke. Great service and Friendly staff.
They were all great, excellent customer service, it didn't take forever, they worked very hard on my behalf! I love them, wouldn't think about going elsewhere!
I’ve made three visits to their service department since I bought my pickup! Their service staff is second to none! They are very knowledgeable, friendly, and courteous! They go above and beyond to meet or exceed customer expectations! They have a 5 star service department for sure!
Would not buy anywhere else
I have always brought my to Gwatney for service and have never had a problem. Techs are very professional and friendly. They always explain any problems they find.
Was fast and love the Tahoe .
Straight forward and fair on the pricing
(Translated by Google) great five (Original) great viisit
Nick valentine is so awesome and goes that extra mile to make sure safety first , second that you or your family is truly happy with decisions made of a purchase, goes the extra mile to make sure you understand what is best features for your needs and wants and that your getting a great deal for what your able or willing to pay he makes sure you get a ride
Bj was the best on communication an getting what I wanted with fast service, thanks again
Stopped by to schedule apt for my retrofit on my 2022 traverse I have been waiting quite a while
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Excellent service
Had a good time in the waiting area. I was able to get some computer work done while waiting.
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Scott Sanders is the best! He is genuinely interested in getting to know his customers. He showed concern for meeting our needs and worked tirelessly to ensure we were able to get the vehicle we wanted/needed. Instead of pressuring the customer, Scott seems to push himself to go the extra mile for them. This was the most stress-free car buying experience I’ve ever had!
Traded twice with these guys always treated me great
purchased 3 vehicles so far and great salesmen each time easy process
Very great experience!! After having experienced bigger dealerships where I was treated just like a number, I was very pleased to be considered as a real costumer at Gwatney Chevy! I am very glad to have bought my car there : trade-in went well and i got a new car that was exactly what I was looking for. My sales person was Cheryl Good, she’s excellent!! I went for service : employees were friendly, knowledgeable about my issues. The dealership is very cozy, I had to wait about an hour for my service to be completed and the costumer waiting area ...
My work was completed in the last minute without an appointment. Thanks to Steven.
I had the best experience! They helped me get everything taken care of before I arrived. I walked in signed, got my keys, was shown how everything works on my car, and was on my way. Less than an hour. I have been telling everyone I know to go buy a car at Gwatney Chevrolet in Jacksonville.
Service department is top notch!! Natasha communicated very well the issues with my car. She also introduced me to Mark in parts so I could get what I needed to fix my issue!! Great job!!
I bought my 2015 Chevy Cruze from Nick Valentine and I’m so happy to recommend him as your sales person.
Fantastic service! Nathan Jones always makes sure that my vehicle is taken care of. Top notch tech.
friendly service and best sales team
Great Bunch of people in the parts and service Dept. Bought a New key and had to have it Progrhamed. Got me in and out so I could go about my Day. Thanks guys. Great service dept.
Everything was on time like Trish told me. My car turned out great and even washed it and wiped down and. Vacuumed the inside. I will definitely recommend to anyone to Gwatney Collision center. The only downfall I discovered heading home at night that evening picking it up, was the head lights were a little off. I thought it was my imagination, but my husband recognized it when he drove it. I called you guys and was told to just come in whenever my convenience to have it aligned. Thanks again for your service Laura Harrison
Customer service was very good the young gentlemen who assisted me was very courteous and polite with excellent customer service skills.
Gwatney Chevy service department is top notch took in my GMC for fuel pump issue and they took care of me got me in and out quick! Nate jones in service always keeps it professional and great at communicating and keeping you updated!!
Great service throughout the whole process of ordering my C8 Corvette. When it came in there wasn't one detail missing. Thanks to Chuck and Caleb for the experience.
Fast, courteous and exactly what I wanted.
Went to Gwatney Chevy on Saturday to get my Z06 serviced. Nate was pretty booked up for Saturday but somehow managed to get me worked in! Super grateful he got me in as I had to drive the car to Texas that same day and was in need of an oil change! Thanks so much for getting me in Nate!!
Took my wife's vehicle in and friendly and helpful service from Natasha. I couldn't be happier with the service and the people.
Jason's kindness last Saturday after the Service Department closed will never be forgotten. So very grateful that he helped me and being able to catch the gentleman he assisted prior to me at 12:15 P.M. I had driven to four service stations, electricity was out in parts of town, and he was my last hope at resolving a multi-low tire pressure issue.
My 2021 Silverado broke down in between Memphis, TN and Little Rock, Ark. We were a long way from home (we live in Ft Worth, TX) and we didn't know anyone or how far we were from hotels or Chevrolet dealerships etc. It was a Friday afternoon and every where we called was closing by 4 or 5. We were lucky enough to get a wrecker to take us to Gwatney Chev in Jacksonville, Ark, and we spoke to BJ Connor, Service Advisor. We told him we weren't going to be there until after 5:30 pm and asked him to wait for ...
It was great! People were friendly and very helpful!
My wife took our 2018 Silverado in for an oil change and we had a 7:30 appointment. The service was completed in about 30 minutes and she was on her way. This is the way an oil change appointment should go, but seldom does.
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Beautiful American flag blowing in the wind that appears to almost touch the highway heading northbound. 🇺🇸
Great team of Service agents! Everyone took very good care of me and I even took my dog inside and everybody loved on her.
Mrs. Natasha Johnston took great care in getting our Camaro in quickly and serviced. Very easy and efficient process. Dropped car off yesterday evening fixed and back in my possession before eleven AM the next day.