Customer Testimonials
Natasha is very helpful and professional. She gets my vehicles taken care of and fast as possible. Wouldn't use any other services center.
Good people, with good prices
Gwatney Chevy service department is top notch took in my GMC for fuel pump issue and they took care of me got me in and out quick! Nate jones in service always keeps it professional and great at communicating and keeping you updated!!
Great service throughout the whole process of ordering my C8 Corvette. When it came in there wasn't one detail missing. Thanks to Chuck and Caleb for the experience.
Fast, courteous and exactly what I wanted.
Took my vehicle in for a service light coming on and had the best customer service I could ask for. Fast and friendly. Nate Jones was very nice and patient with me while I asked questions. He was very educational and explain the process thoroughly to me. Nice to know some people and places still care about customer service.
Best place to get your car serviced. Nate Jones will keep you updated every step of the way that your car is there for service. You never have to question what’s going on or what’s taking so long. Definitely makes you feel welcomed and an at home experience.
Nate Jones did a great job while my vehicle was in the shop. He constantly kept in touch with me about parts coming in and was very apologetic when there was shipping delays, something completely out of his control. He was quick to get my vehicle back as soon as possible and back on the road. I would highly recommend Nate!
Went to Gwatney Chevy on Saturday to get my Z06 serviced. Nate was pretty booked up for Saturday but somehow managed to get me worked in! Super grateful he got me in as I had to drive the car to Texas that same day and was in need of an oil change! Thanks so much for getting me in Nate!!
Took my wife's vehicle in and friendly and helpful service from Natasha. I couldn't be happier with the service and the people.
Jason's kindness last Saturday after the Service Department closed will never be forgotten. So very grateful that he helped me and being able to catch the gentleman he assisted prior to me at 12:15 P.M. I had driven to four service stations, electricity was out in parts of town, and he was my last hope at resolving a multi-low tire pressure issue.
My 2021 Silverado broke down in between Memphis, TN and Little Rock, Ark. We were a long way from home (we live in Ft Worth, TX) and we didn't know anyone or how far we were from hotels or Chevrolet dealerships etc. It was a Friday afternoon and every where we called was closing by 4 or 5. We were lucky enough to get a wrecker to take us to Gwatney Chev in Jacksonville, Ark, and we spoke to BJ Connor, Service Advisor. We told him we weren't going to be there until after 5:30 pm and asked him to wait for ...
It was great! People were friendly and very helpful!
My wife took our 2018 Silverado in for an oil change and we had a 7:30 appointment. The service was completed in about 30 minutes and she was on her way. This is the way an oil change appointment should go, but seldom does.
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Beautiful American flag blowing in the wind that appears to almost touch the highway heading northbound. 🇺🇸
Great team of Service agents! Everyone took very good care of me and I even took my dog inside and everybody loved on her.
Best place to buy a car! I’ve been doing business with them for a long time!
Technicians were great!
From the beginning of the process of looking for a vehicle to delivery and follow up. This has been an awesome experience. I have bought multiple vehicles from the Gwatney companies?. Always a great experience. Thank you!!!
Service was very timely and efficient.
Quick service
We drove to Arkansas from Texas on Thursday the 6th of October 2022. Our GMC Sierra 1500 literally broke down in the driveway of our destination. We called Gwatney Chevrolet because it was closest to my mother’s house, they said we could drop off the truck Friday morning at 0700. We had it towed to the dealership Thursday afternoon and they started troubleshooting it immediately and found the transmission had completely failed and needed to be replaced. They said it would be done Monday which meant we were stranded in Arkansas two days longer than expected. They began work Friday afternoon and ...
Had body work done and everyone was great and did a great job on my vehicle.
Quick process due to pre-qualification. Vincent was very helpful and pleasant.
From the beginning of the process of looking for a vehicle to delivery and follow up. This has been an awesome experience. I have bought multiple vehicles from the Gwatney companies…. Always a great experience. Thank you!!!
Gwatney is my go to place for service on both of my GM vehicles. Whether it be maintenance or mechanical repair they get it done right the first time. Nate Jones is professional, energetic and courteous. The entire staff is friendly and ready to help.
Nate was so kind and helpful! He even brought lollipops to my kids while we waited for my car to be finished!
Came in for an oil change and rotate Nate Jones was super helpful in getting me taken care of and in and out in a timely manner! Highly recommend!
Came in for an oil change and Nate Jones took good care of me! Thank you to you and the whole team! Highly recommend!
Had a GREAT experience with you guys and the service center. Nate Jones was very helpful getting me setup with the right people and made sure I was taken care of. THANK YOU GWATNEY CHEVROLET !!
Nate Jones is my go to for all my issues. Nothing but the best from that guy
Natasha was very help to me today.She always has great customer service and with a smile. I highly recommend her if you want your vehicle fix.
Cody Brown was exceptionally helpful with my purchase. He went out of his way to make me feel comfortable while trading my vehicle. Great experience
Gwatney does what they say they will do. Proud to be a member of the Gwatney Family!
Thanks to the Gwatney service department for a super fast (parts in stock!) water pump replacement COMPLETELY covered under our extended GM warranty…we definitely appreciated Tasha coordinating all of that! Tasha literally made it all happen in less than 3 business hours (from when we had the truck towed in and she called to tell us it was done and READY)! Amazing…we’ve never found that sort of responsive service at any other dealership!
It was great.. quicky in and out
Very professional & attentive to customers. Tasha is very professional, knowledgeable & does her job well. I enjoy my time with everyone on the drive & in the dealership.
Justin was great he worked hard to find us the new traverse . It?s a different way to buy new cars now. We love the process and will use gwatney next time and for services
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Great people Great place to work!
So professional! Natasha did a great job getting me set up - and Jason Olinger that did the work even reached out to me prior to the service to coordinate the first maintenance on the Corvette. 100% fantastic in all aspects.
Brought my vehicle in, & Nate helped me out. He was very helpful & overall great experience. I’m very pleased with my service.
Brought my car to Gwatney for the first time after dealing with other local Chevy dealerships! Great customer service & great pricing! Nate took great care of me and my Corvette!! Will be a returning customer!!
I went in to get an oil change and was treated with the best customer service by Nate. Will definitely keep coming back!
Came to gwatney to get an oil change done. As soon as a arrived a gentleman named Nate approached me and was really helpful and knowledgeable with everything I asked. Gwatney earned a new customer!
Amy, the rep we dealt with was awesome. Someone else told me my truck would be buffed out and cleaned up and it had dirt and grime all over, had a magazine for a gun stolen from the back seat pocket, also from repairs, someone leaning over bed of truck scratched it up. This will have to be repaired
Cheryl good is awesome
There’s one fella up there I think his name is Nate Jones, he is real special and super helpful.
Came in to get some maintenance done on my vehicle. Great service and quick . Thanks for the Help Nate Jones!
Been to Gwatney a few times within the past 4 months for my suburban and Nate has been extremely helpful and courteous every time.
Nate and David always provide a great experience! As usual, Nate maintained great communication during the process and got me taken care of! These guys at Gwatney are the best!
I took my Corvette in and Nate did an amazing job making sure I got exactly what I wanted done. Nate went above and beyond to ensure a great customer service experience! I wouldn’t take my car anywhere else!
Where do I even begin! I went to get my oil changed and get my car checked out. Natasha Johnston Came to me with the biggest smile to help me get my car worked on! She dumped it down of all the things that should get looked at with how many miles that is on my car! Get service!! Will be going back!
Natasha is amazing!!!!
It was a great purchase experience with great people.
It was a very pleasant experience.
Excellent and awesome customer service!!!
Highly recommend Natasha. Will always do business with her as she provides great service and knowledgeable.
Natasha Johnston provided detailed information about the service my vehicle needed leaving me with zero questions. She gives great customer service.
Natasha was very helpful finding a brake light for my Yukon. Very quick response to inform me of the details. Always her appreciate her assistance.
BJ was very informative and kept me up to date on my car and the shipment of the parts.
Great service and friendly staff, they took the time to show me what went wrong with my vehicle and showed me the part that were replaced to show the actual failure of the parts.
This was my personal first time buying from Gwatney and I would say it went great! From the sales to the financial planning. They are very customer oriented and to me that's important and will make me want to be a continuing customer.
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Bj was great very helpful and kept me informed with what was going on
Tasha is so good to take care of everything.
I have been dealing with an issue with my truck and went to several dealerships and they couldn’t seem to find and fix the problem.. Accidentally, I went to the wrong dealership one day and met a young lady, Natasha Johnston, who assisted me with bringing my truck in and getting me to the right service tech.. The customer service was excellent and I really appreciate the fast service and finding the issue with result’s.. I would recommend anyone to shop or buy from them..She is very professional and really appreciate showing effort and concern..
I’ve taken my cars to Gwatney because of the care I receive. They work till any issues are resolved and have many times helped through their preventive inspections.
Natasha at Gwatney Chevrolet in Jacksonville AR. was super helpful and got my 2017 Duramax in the shop ASAP! She gave me the cost before starting the repair, and the price was fair. This is the 5th vehicle I have bought from Gwatney and they are always professional and have competitive prices.
Quality service from a great team of customer service specialists.
Grant was awesome! He kept me updated without even asking. He made purchasing a vehicle easy
The service department is great. I did not buy my Camaro at Gwatney, but my next Chevy will be bought there. My repairs were cheaper than the dealership that I purchased the car from, where I was considered a “preferred customer “. Thanx
Dakota helped make sure my car was checked in and taken care of! Mike did an excellent job at getting the oil change and rotate done in a timely manner! Excellent experience.
Amazing Service Dept. I visited very late in the day without an appointment and got fast service. I don't feel the pressure of them overselling on things I don't need and them servicing only what I need. Got recommendation for repair on my next visit and this was appreciated. Folks always friendly.
Took my vehicle here for breaks and have my ac looked at. Natasha was very wonderful at contacting the warranty company to see if the ac was covered and it was. She handled everything for us. Very quick and fast service.
Bought my Trax from Matt. The car I came in for had already been sold. Matt found out what my needs were and did some digging to find me the right vehicle for the right price. The service department leaves something to be desired. They knew about an issue with my car and they didn't fully take care of the problem. Luckily, Matt was there and kept me informed about the entire process when I had to bring my Trax back. He went above and beyond with the rest of the sales team to get me into a temporary ...
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Took my truck in for transmission problems, Natasha was very quick to get my problem estimated and approved by my extended warranty company and they had my vehicle fixed and back to me quickly! 10/10 service.
Scheduled an appointment after the assessment of the breaks and the price was as quoted upon the day that I took my Corvette into the dealership.
I brought my 2500 into the shop to get some work done and Natasha in service helped me out and was so nice and helpful. My truck was in and out within 3 days and i couldn’t be happier with the results.
We found our truck online that we wanted. Everyone was professional and easy to deal with.
Best dealership I've ever delt with. Simple and easy process and very fare price. Will come back for future business for sure. Love the new truck!
Excellent!!!!
Vincent was awesome. He listened and talked to me. He wasn't pushy. We figured it out together ❤️
Gwatney Chevrolet Service department is the best organized service center I have ever been to. From the checkin to the txt so you can follow along with your vehicle to the checkout with him going over everything they did even down to how many ounces out of balance each tire was! Great experience!
No other Chevy dealer wood look at my Duramax diesel Silverado 2500 HD they were all too busy and booked up I was desperate from out of town trying to get somebody to fix it before it was time for me to be somewhere else there were the only ones that would even diagnose it for me they got it in almost right away and fixed it the same day it was unbelievable Dakota McAvaney Service advisor went and got his diesel mechanic and had the diesel mechanic explain to me what was wrong and what needed to be fixed they ...
Great service experience with Dakota, promptly got my issue resolved on my Silverado, and very professional customer service.
Great folks to work with. They made it easy.
From the customer service in the service department all the way through to the technician doing the work on my vehicle I had a wonderful experience. Special thanks to Dakota in service department and the technician John.
Dakota Mc Avaney was the service representative and he was outstanding in explaining what service needed to be done. He was low key, was not high pressure, extremely knowledgeable and knew what he was talking about as he had been promoted from a mechanic position. In other words he had first hand knowledge of what needed to be done.
I have had the most PLEASANT experience with a gentleman here by the name of Dakota McAvaney! I was having a HORRIBLE time trying to figure out what was wrong with my car and Dakota was so INFORMATIVE and POLITE, I could really tell he was trying his best to help me out!!! Will definitely recommend and WILL DEFINITELY COME BACK!
I've had my truck in a few times for regularly scheduled maintenance and other repairs. Natasha J. has been my service advisor each time and she's amazing!! She gets me in and out the door promptly and her customer service is excellent. The service technicians have done a great job each time. Very pleased with the service I've received every time : )
It went quite smooth.No issues whatsoever.
Salesman was victor very great! Helped with all questions and needs.
Victor and Caleb treated and catered to all my needs, very reliable and helpful!
I got my RAV4 and went to get it serviced at a Toyota dealership and did not like my experience. My husband has been going to Gwatney forever so I decided just to have them do my services. I had a free one at Toyota and still chose to use Gwatney and pay for it. They are cheaper, nicer, and quicker than anywhere else. I am so glad to come here even if I have to wait a little on their busy days. Natasha Johnston and the others on their team are great! Kind and professional. 10/10 recommend Gwatney! Thank y’...
Jason Olinger is the man with C8s!! John in service was great also!
Great service!!!
Mrs. Natasha Johnston took great care in getting our Camaro in quickly and serviced. Very easy and efficient process. Dropped car off yesterday evening fixed and back in my possession before eleven AM the next day.