Customer Testimonials

These guys went above and beyond when it came to buying our new vehicle!

38 minutes from arrival to departure for oil change and tire rotation. Fast, friendly, and professional service. I will be returning for my next oil change.

Every Single Part of this Experience was Amazing! Saleman- Justin Smith

BJ was great as always! My car was dropped off at 8am and done by lunchtime. The price for repair was a little steep and he reevaluated things again and got it lower for me. I have had one mishap with them since 2019 that was small and taken care of immediately when I called Gwatney service. The only place I take my Chevy!

It was fine and everybody was very friendly

Upon arrival Nate greeted me with a smile and a joke. Great service and Friendly staff.

They were all great, excellent customer service, it didn't take forever, they worked very hard on my behalf! I love them, wouldn't think about going elsewhere!

I’ve made three visits to their service department since I bought my pickup! Their service staff is second to none! They are very knowledgeable, friendly, and courteous! They go above and beyond to meet or exceed customer expectations! They have a 5 star service department for sure!

All around great service after the sale. Always treated fair and slaws team is great.

Would not buy anywhere else

I have always brought my to Gwatney for service and have never had a problem. Techs are very professional and friendly. They always explain any problems they find.

Was fast and love the Tahoe .

Straight forward and fair on the pricing

(Translated by Google) great five (Original) great viisit

Nick valentine is so awesome and goes that extra mile to make sure safety first , second that you or your family is truly happy with decisions made of a purchase, goes the extra mile to make sure you understand what is best features for your needs and wants and that your getting a great deal for what your able or willing to pay he makes sure you get a ride

Bj was the best on communication an getting what I wanted with fast service, thanks again

Stopped by to schedule apt for my retrofit on my 2022 traverse I have been waiting quite a while

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Had a good time in the waiting area. I was able to get some computer work done while waiting.

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Scott Sanders is the best! He is genuinely interested in getting to know his customers. He showed concern for meeting our needs and worked tirelessly to ensure we were able to get the vehicle we wanted/needed. Instead of pressuring the customer, Scott seems to push himself to go the extra mile for them. This was the most stress-free car buying experience I’ve ever had!

Excellent service. Friendly staff

Traded twice with these guys always treated me great

purchased 3 vehicles so far and great salesmen each time easy process

Very great experience!! After having experienced bigger dealerships where I was treated just like a number, I was very pleased to be considered as a real costumer at Gwatney Chevy! I am very glad to have bought my car there : trade-in went well and i got a new car that was exactly what I was looking for. My sales person was Cheryl Good, she’s excellent!! I went for service : employees were friendly, knowledgeable about my issues. The dealership is very cozy, I had to wait about an hour for my service to be completed and the costumer waiting area ...

My work was completed in the last minute without an appointment. Thanks to Steven.

I had the best experience! They helped me get everything taken care of before I arrived. I walked in signed, got my keys, was shown how everything works on my car, and was on my way. Less than an hour. I have been telling everyone I know to go buy a car at Gwatney Chevrolet in Jacksonville.

Service department is top notch!! Natasha communicated very well the issues with my car. She also introduced me to Mark in parts so I could get what I needed to fix my issue!! Great job!!

I bought my 2015 Chevy Cruze from Nick Valentine and I’m so happy to recommend him as your sales person.

Fantastic service! Nathan Jones always makes sure that my vehicle is taken care of. Top notch tech.

friendly service and best sales team

Great Bunch of people in the parts and service Dept. Bought a New key and had to have it Progrhamed. Got me in and out so I could go about my Day. Thanks guys. Great service dept.

Everything was on time like Trish told me. My car turned out great and even washed it and wiped down and. Vacuumed the inside. I will definitely recommend to anyone to Gwatney Collision center. The only downfall I discovered heading home at night that evening picking it up, was the head lights were a little off. I thought it was my imagination, but my husband recognized it when he drove it. I called you guys and was told to just come in whenever my convenience to have it aligned. Thanks again for your service Laura Harrison

Customer service was very good the young gentlemen who assisted me was very courteous and polite with excellent customer service skills.

Natasha is very helpful and professional. She gets my vehicles taken care of and fast as possible. Wouldn't use any other services center.

Gwatney Chevy service department is top notch took in my GMC for fuel pump issue and they took care of me got me in and out quick! Nate jones in service always keeps it professional and great at communicating and keeping you updated!!

Great service throughout the whole process of ordering my C8 Corvette. When it came in there wasn't one detail missing. Thanks to Chuck and Caleb for the experience.

Fast, courteous and exactly what I wanted.

Took my vehicle in for a service light coming on and had the best customer service I could ask for. Fast and friendly. Nate Jones was very nice and patient with me while I asked questions. He was very educational and explain the process thoroughly to me. Nice to know some people and places still care about customer service.

Best place to get your car serviced. Nate Jones will keep you updated every step of the way that your car is there for service. You never have to question what’s going on or what’s taking so long. Definitely makes you feel welcomed and an at home experience.

Went to Gwatney Chevy on Saturday to get my Z06 serviced. Nate was pretty booked up for Saturday but somehow managed to get me worked in! Super grateful he got me in as I had to drive the car to Texas that same day and was in need of an oil change! Thanks so much for getting me in Nate!!

Took my wife's vehicle in and friendly and helpful service from Natasha. I couldn't be happier with the service and the people.

Jason's kindness last Saturday after the Service Department closed will never be forgotten. So very grateful that he helped me and being able to catch the gentleman he assisted prior to me at 12:15 P.M. I had driven to four service stations, electricity was out in parts of town, and he was my last hope at resolving a multi-low tire pressure issue.

My 2021 Silverado broke down in between Memphis, TN and Little Rock, Ark. We were a long way from home (we live in Ft Worth, TX) and we didn't know anyone or how far we were from hotels or Chevrolet dealerships etc. It was a Friday afternoon and every where we called was closing by 4 or 5. We were lucky enough to get a wrecker to take us to Gwatney Chev in Jacksonville, Ark, and we spoke to BJ Connor, Service Advisor. We told him we weren't going to be there until after 5:30 pm and asked him to wait for ...

It was great! People were friendly and very helpful!

My wife took our 2018 Silverado in for an oil change and we had a 7:30 appointment. The service was completed in about 30 minutes and she was on her way. This is the way an oil change appointment should go, but seldom does.

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Beautiful American flag blowing in the wind that appears to almost touch the highway heading northbound. 🇺🇸

Great team of Service agents! Everyone took very good care of me and I even took my dog inside and everybody loved on her.

Best place to buy a car! I’ve been doing business with them for a long time!

Technicians were great!

From the beginning of the process of looking for a vehicle to delivery and follow up. This has been an awesome experience. I have bought multiple vehicles from the Gwatney companies?. Always a great experience. Thank you!!!

Service was very timely and efficient.

Quick service

We drove to Arkansas from Texas on Thursday the 6th of October 2022. Our GMC Sierra 1500 literally broke down in the driveway of our destination. We called Gwatney Chevrolet because it was closest to my mother’s house, they said we could drop off the truck Friday morning at 0700. We had it towed to the dealership Thursday afternoon and they started troubleshooting it immediately and found the transmission had completely failed and needed to be replaced. They said it would be done Monday which meant we were stranded in Arkansas two days longer than expected. They began work Friday afternoon and ...

Had body work done and everyone was great and did a great job on my vehicle.

Quick process due to pre-qualification. Vincent was very helpful and pleasant.

From the beginning of the process of looking for a vehicle to delivery and follow up. This has been an awesome experience. I have bought multiple vehicles from the Gwatney companies…. Always a great experience. Thank you!!!

Gwatney is my go to place for service on both of my GM vehicles. Whether it be maintenance or mechanical repair they get it done right the first time. Nate Jones is professional, energetic and courteous. The entire staff is friendly and ready to help.

Nate was so kind and helpful! He even brought lollipops to my kids while we waited for my car to be finished!

Came in for an oil change and rotate Nate Jones was super helpful in getting me taken care of and in and out in a timely manner! Highly recommend!

Came in for an oil change and Nate Jones took good care of me! Thank you to you and the whole team! Highly recommend!

Had a GREAT experience with you guys and the service center. Nate Jones was very helpful getting me setup with the right people and made sure I was taken care of. THANK YOU GWATNEY CHEVROLET !!

Nate Jones is my go to for all my issues. Nothing but the best from that guy

Natasha was very help to me today.She always has great customer service and with a smile. I highly recommend her if you want your vehicle fix.

Cody Brown was exceptionally helpful with my purchase. He went out of his way to make me feel comfortable while trading my vehicle. Great experience

Gwatney does what they say they will do. Proud to be a member of the Gwatney Family!

Thanks to the Gwatney service department for a super fast (parts in stock!) water pump replacement COMPLETELY covered under our extended GM warranty…we definitely appreciated Tasha coordinating all of that! Tasha literally made it all happen in less than 3 business hours (from when we had the truck towed in and she called to tell us it was done and READY)! Amazing…we’ve never found that sort of responsive service at any other dealership!

It was great.. quicky in and out

Very professional & attentive to customers. Tasha is very professional, knowledgeable & does her job well. I enjoy my time with everyone on the drive & in the dealership.

Justin was great he worked hard to find us the new traverse . It?s a different way to buy new cars now. We love the process and will use gwatney next time and for services

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Great people Great place to work!

So professional! Natasha did a great job getting me set up - and Jason Olinger that did the work even reached out to me prior to the service to coordinate the first maintenance on the Corvette. 100% fantastic in all aspects.

Brought my vehicle in, & Nate helped me out. He was very helpful & overall great experience. I’m very pleased with my service.

Brought my car to Gwatney for the first time after dealing with other local Chevy dealerships! Great customer service & great pricing! Nate took great care of me and my Corvette!! Will be a returning customer!!

I went in to get an oil change and was treated with the best customer service by Nate. Will definitely keep coming back!

Came to gwatney to get an oil change done. As soon as a arrived a gentleman named Nate approached me and was really helpful and knowledgeable with everything I asked. Gwatney earned a new customer!

Amy, the rep we dealt with was awesome. Someone else told me my truck would be buffed out and cleaned up and it had dirt and grime all over, had a magazine for a gun stolen from the back seat pocket, also from repairs, someone leaning over bed of truck scratched it up. This will have to be repaired

Cheryl good is awesome

There’s one fella up there I think his name is Nate Jones, he is real special and super helpful.

Came in to get some maintenance done on my vehicle. Great service and quick . Thanks for the Help Nate Jones!

Been to Gwatney a few times within the past 4 months for my suburban and Nate has been extremely helpful and courteous every time.

Nate and David always provide a great experience! As usual, Nate maintained great communication during the process and got me taken care of! These guys at Gwatney are the best!

I took my Corvette in and Nate did an amazing job making sure I got exactly what I wanted done. Nate went above and beyond to ensure a great customer service experience! I wouldn’t take my car anywhere else!

Where do I even begin! I went to get my oil changed and get my car checked out. Natasha Johnston Came to me with the biggest smile to help me get my car worked on! She dumped it down of all the things that should get looked at with how many miles that is on my car! Get service!! Will be going back!

Natasha is amazing!!!!

It was a great purchase experience with great people.

Excellent and awesome customer service!!!

Highly recommend Natasha. Will always do business with her as she provides great service and knowledgeable.

Natasha Johnston provided detailed information about the service my vehicle needed leaving me with zero questions. She gives great customer service.

Natasha was very helpful finding a brake light for my Yukon. Very quick response to inform me of the details. Always her appreciate her assistance.

BJ was very informative and kept me up to date on my car and the shipment of the parts.

Great service and friendly staff, they took the time to show me what went wrong with my vehicle and showed me the part that were replaced to show the actual failure of the parts.

This was my personal first time buying from Gwatney and I would say it went great! From the sales to the financial planning. They are very customer oriented and to me that's important and will make me want to be a continuing customer.

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Bj was great very helpful and kept me informed with what was going on

Tasha is so good to take care of everything.

I have been dealing with an issue with my truck and went to several dealerships and they couldn’t seem to find and fix the problem.. Accidentally, I went to the wrong dealership one day and met a young lady, Natasha Johnston, who assisted me with bringing my truck in and getting me to the right service tech.. The customer service was excellent and I really appreciate the fast service and finding the issue with result’s.. I would recommend anyone to shop or buy from them..She is very professional and really appreciate showing effort and concern..

I’ve taken my cars to Gwatney because of the care I receive. They work till any issues are resolved and have many times helped through their preventive inspections.