Welcome to Gwatney Chevrolet Company

I have received great customer service every time I have taken my vehicle to get serviced. I was greeted by Jennifer in the service department and she helped answer all my questions and took care of all the paperwork! Thanks Jennifer for all your help!

Excellent experience with the service department. Natasha is knowledgeable and very easy to deal with. I am a mechanic myself and Jason’s work is right on par with what I expect on my GMC Sierra denali. Job very well done guys!!! Thank you.

Everyone was very helpful and friendly

My service person was Shane , he went The extra mile to make sure my truck was Fixed . Before I picked the truck he made Sure everything was check and a100% road ready . This is not the first visit , Shane all ways goes far beyond to provide top notch service.

My advisor was prompt, knowledgeable & explained everything I needed to know.

I pulled up to Gwatney Chevorlet this morning for quite a few services needed on my suburban expecting an extended stay, boy was I wrong! From the beginning, Natasha met me with a customer service number and I explained what was needed. After having a cup of coffee,and within less than a hour of my arrival, Natsha called my name. Not only was my vehicle ready, she had found a coupon to reduce my payment. Now tha's what I call a good quality experience from start to finish.

I love Gwatney and would definitely continue to being my car there for service and even purchase my next car from there, as well.

Very satisfied with the professionalism of the group while still being down to earth and helping me lower my payments.

Another great experience thank y’all so much I will see ya getting my truck service keep up the great work

This morning I got up to go to work and my car wouldn't start. I called roadside and when they got there, we got the car started. I drove it to Gwatney Chevrolet. I knew I didn't have an appointment and I was late for work. When I got there, they were already busy at 7:30a.m. However, Natasha came to see about me and I explained my problem to her. She was very nice. She asked Mike, the technician if he could look at my car. He did and determined I needed a battery. They got me fixed up and on the road within the hour. I was very impressed and very pleased. Thanks Natasha and Mike for helping me!!!

It was easy and comfortable and taking care of

I can't speak highly enough of my experience with Gwatney Chevrolet. Natasha Johnston handled my account from minute one. She was in constant contact with me via text, calls and even video conferences. She handeld the delivery of my vehicle and made me feel safe thru the entire process. My mechanical technician "Jersey" was extremely proficient, knowledgeable and expedited the repairs of my vehicle extremely fast. These two are the very definition of customer care. This should be the industry standard of customer support. My company has found a new home for any future repairs. Thanks a million guys!

I have been using Gwatney for some time and have been very pleased with their service.

James Miller, Ryan Miller and Nick Valentine we amazing, kind helpful and patient as we had many hurdles personally to overcome and work trough the Covid-19 situation. They did all they could to make the ordering and purchase of my new truck a pleasant experience in spite of factory issues. Life long customer, George & Melinda

In and out quickly Caleb was very professional Enough said

My salesman took very good care of me while getting the deal worked out.

i brought my truck in for servicing, i no sooner sat down with a cup of thier great coffee, when they called me. great service and very fast.

Excellent

Service was fast and the people were courteous

Natasha is the absolute best!!! Took care of everything and was so sweet and patient and understanding! Will be going back for everything!!!💙💙💙

Everyone was great, quick process and super helpful!

Always friendly

Had a great experience! Daniel in service was amazing!! Definitely recommend him to everyone!

3rd vehicle I got from them. Great dealership

Was having problems with my rig and no one I called could even see my truck for three days but,when I called gwatney and spoke with Natasha Johnston in service she guaranteed me they could get me in to diagnose my problems within the hour! When I got there they diagnosed my truck with lifter problems. I was in a bad spot traveling across the country and had two dogs and was towing a trailer with my motorcycle on it and could not wait to get it fixed. They didn't have a rig that was in my budget but,natasha knew a friend who had some used rigs that were in my budget range and made a call to them to try to help me out. Natasha went above and beyond to help me get back on the road. I would recommend Gwatney chevrolet to anyone in Jacksonville and realy appreciated the fact that their people went out of their way to help me. Especially recommend going to see Natasha in service if you are needing your vehicle worked on.