Welcome to Gwatney Chevrolet Company

Fast friendly service

Great service. Like always. Vehicle repaired and back when they tell you.

Gwatney has yet to fail me on my service or sales. Most everyone can get it “right” every once in a while, but Gwatney has been spot on every single time I have dealings with them. Everyone there deserves Kudos when it comes to this customer’s satisfaction! Thank you Gwatney and the fine staff that always take good care of me and my vehicle!

I had a great experience with the service department. I had a bad experience with another dealership where they tried to find a reason to charge me instead of just fix the recall that I was promised. So since they didn’t fix it, I found myself at Gwatney Chevrolet in hopes to get it fixed for good. It was like a night and day experience. This dealership got me in quickly, and it took less than an hour to get my car fixed. They drove me home, picked me up, and didn’t treat me as any less of a priority with it being a free service as they would anyone else. Everyone was super friendly as well.

If you have a Duramax this is the place to take it. Just request Jersey to work on it, I was more than satisfied with the work and keeping me posted on progress. No one else will work on it as long as I own one.

Good Evening I have been customer of Gwatney (Jacksonville) for many years. Natasha is the most kind, knowledgeable, respectful customer service person I have had the pleasure of speaking with. Her smile and personality and out going attitude represent the pride that she has in job and her customers. Natasha will go the extra mile to find an answer and NEVER makes you feel like you’re a bother. Her customer service makes the service experience a great feeling of appreciation for visiting her place of employment. If everyone enjoyed there job like Natasha does it would be a beautiful place. Natasha “thank you” for always working with me and always having a beautiful smile throughout the process of my service call. Natasha your truly a GREAT CUSTOMER SERVICE AGENT! Gwatney cars are the best but Natasha really sells the cars with perfect customer service. Thank you Christel Gulley

My only complaint is that I have to call several times to finally get to talk to the person who can answer my question or address my problem. I left at least 2 vm's for "Mary" & never got a reply.

Had a good experience I came in without an appointment was treated very nicely and was getting out in a timely manner I appreciate the guys in the shop

We broke down on a long trip from Kentucky to Texas, and our truck was taken to Gwatney Cheverolet for service. Natasha in the service department , as well as our technician, Mike, did an amazing job! We were under a time crunch, and needed a new transmission. Not only did they get that ordered quickly, and get it fixed within a few days, but Natasha and the staff went the extra mile. They located hotels for us across the street, used the courtesy vehicle to get us there, kept us informed all along on the progress and checked in with us to make sure we didn't need anything during our unexpected stay there and even personally checked on us after we got on the road, We were very blessed to have been connected with Natasha , Mike, and Gwatney Chevrolet and I am very very thankful!

Always a pleasure to work with Mr. Stephen Petit

Nothing more to add. I'm taken care of whenever I use dealership services.

Great experience friendly staff. Highly recommend

I have received great customer service every time I have taken my vehicle to get serviced. I was greeted by Jennifer in the service department and she helped answer all my questions and took care of all the paperwork! Thanks Jennifer for all your help!

Excellent experience with the service department. Natasha is knowledgeable and very easy to deal with. I am a mechanic myself and Jason’s work is right on par with what I expect on my GMC Sierra denali. Job very well done guys!!! Thank you.

Everyone was very helpful and friendly

My service person was Shane , he went The extra mile to make sure my truck was Fixed . Before I picked the truck he made Sure everything was check and a100% road ready . This is not the first visit , Shane all ways goes far beyond to provide top notch service.

My advisor was prompt, knowledgeable & explained everything I needed to know.

I pulled up to Gwatney Chevorlet this morning for quite a few services needed on my suburban expecting an extended stay, boy was I wrong! From the beginning, Natasha met me with a customer service number and I explained what was needed. After having a cup of coffee,and within less than a hour of my arrival, Natsha called my name. Not only was my vehicle ready, she had found a coupon to reduce my payment. Now tha's what I call a good quality experience from start to finish.

I love Gwatney and would definitely continue to being my car there for service and even purchase my next car from there, as well.

Very satisfied with the professionalism of the group while still being down to earth and helping me lower my payments.

Another great experience thank y’all so much I will see ya getting my truck service keep up the great work

This morning I got up to go to work and my car wouldn't start. I called roadside and when they got there, we got the car started. I drove it to Gwatney Chevrolet. I knew I didn't have an appointment and I was late for work. When I got there, they were already busy at 7:30a.m. However, Natasha came to see about me and I explained my problem to her. She was very nice. She asked Mike, the technician if he could look at my car. He did and determined I needed a battery. They got me fixed up and on the road within the hour. I was very impressed and very pleased. Thanks Natasha and Mike for helping me!!!

It was easy and comfortable and taking care of

I can't speak highly enough of my experience with Gwatney Chevrolet. Natasha Johnston handled my account from minute one. She was in constant contact with me via text, calls and even video conferences. She handeld the delivery of my vehicle and made me feel safe thru the entire process. My mechanical technician "Jersey" was extremely proficient, knowledgeable and expedited the repairs of my vehicle extremely fast. These two are the very definition of customer care. This should be the industry standard of customer support. My company has found a new home for any future repairs. Thanks a million guys!

I have been using Gwatney for some time and have been very pleased with their service.